Delivery & Payments
Mel's Pet Shed uses multiple courier services to give you the best results. This includes Australia Post, Couriers Please and Fastway. If you have a preferred courier please let us know via contacting us or adding details into the notes section of the checkout.
If you have an specific delivery requests, from the most common, leave on the front deck to the most entertaining, dogs on premise they will only lick you to death. Please add these the notes area or send us an email.
During national holiday such as Christmas, courier services slow down and items can take up to 5 extra days to arrive. All items will have a tracking number for you to contact the courier for more information.
If you have any questions please contact us and will be happy to help.
Mel's Pet Shed aims to keep stock on hand at all times to avoid delay and disappointment.
But unfortunately this does happen, but the bonuses of holding mainly Queensland made products. Stock can be ordered and on its way to Mel's Pet Shed on the same or next day.
As a general rule, orders are sent within 2 business days of the order being received. All orders that contain "Special Order" can take up to 10 days to be sent or ready for collection. Feel free to contact us to get time line for any particular items.
Please Note: Due to weather and other commitments we might not always attend Burpengary or Old Petrie Town Markets, so before ordering check the Facebook page or give us call. We aim to let everyone know as so as possible where we will be.
All payments must be made before items are ordered or sent. Current payment methods are PayPal and eWay.